You can return any item purchased on magdabutrym.com within 14 days of the delivery date. To be eligible for return, all items must be in their original condition, with all original tags and packaging intact. Merchandise that has been worn, used, altered or damaged will not be accepted.
If you would like to return a product, please notify us on customercare@magdabutrym.com and send your item by any secure transport to the following address:
Magda Butrym,
M.B. Distribution S. A.
ul. Polska 22 lok.5
00-703 Warszawa
POLAND
attn. returns
Please note that the costs and risks pertaining to the return of items are borne by the sender.
Should you be interested in a different size, colour or style, please contact us on customercare@magdabutrym.com to check the product availability. If this item is in our warehouse we will then hold it for you and as soon as we receive your return, we will ship it to the address from your original order.
Merchandise returned by mail to the warehouse will be processed within 14 business days from receipt. Refunds will be credited back to the original form of payment.
Please note that for orders from outside the EU with a DDP (Delivery Duty Paid) shipping option, the refunded amount will be equal to the price paid at checkout less the import duties and taxes as these charges are only collected on behalf of the Customer's national tax authorities and are not charged by Magda Butrym.